Rami's Huskies – Terms and Conditions

Services and prices

The prices and services offered and provided by Rami's Huskies under these Husky Activity Terms are presented in the programme descriptions of each activity. The stated prices include value-added tax in accordance with Finnish tax laws and regulations.

Rami's Huskies reserves the right to change prices if costs are expected to increase unexpectedly, including but not limited to taxes, fuel prices and other similar costs.

Booking

A booking received by Rami's Huskies is considered confirmed once the booking has been paid and Rami's Huskies has sent a booking confirmation to the consumer.

The available payment options are presented on our website during the booking process or, in the case of on-site bookings, during the reservation process.

Cancellation terms

Cancellations must be made no later than 30 days before arrival in order to receive a refund. If the cancellation is made 30 days or more before the safari, we will retain 10% of the booking as a booking fee and refund 90% of the payment. If the booking is more than 180 days away, we will refund the payment in full.

Customers are also entitled to a full refund or credit if the operator cancels the activity due to weather conditions or other unforeseen circumstances.

Cancellations must always be made in writing. If the consumer does not arrive at the agreed time and place, they are still obliged to pay for the service they have booked. Late arrival does not entitle the customer to a refund or to the safari being rescheduled.

Policy regarding children

The service provider has the right to change the policy regarding children's participation due to weather conditions or other unforeseen exceptional circumstances, based on safety considerations, without separate compensation.

Pregnant women

Pregnant women are responsible for their own wellbeing and must follow their doctor's recommendations. We do not recommend participating in husky activities during the later stages of pregnancy.

Important information

The person driving the sled must have sufficient physical ability to control the sled. Teenagers aged 13 and over share the sled with a parent or adult and may, with parental permission, drive the sled if the conditions allow it. The final decision on this is always made by the guide on site.

The customer agrees to follow all safety and driving instructions provided. The customer must inform the service provider in advance of any injuries, illnesses or physical conditions that may restrict their ability to participate in the service or affect the safety of the service.

The service provider has the right to modify or change the programme due to exceptional weather conditions or safety reasons without separate compensation. The service provider also has the right to restrict or prevent the customer's participation in the programme if safety cannot be ensured.

Definitions

Rami's Huskies provides all husky activities at its location in Lainio, Kallo.

A "consumer" means a person who has submitted an order or otherwise confirmed a booking with the service provider. For the avoidance of doubt, a company, organisation or other entity is not considered a person. Hereinafter each individually a "party" and together the "parties".

An "order" means a written document submitted by the consumer to the provider for the purpose of making a booking.

An "order confirmation" means a document sent by the service provider to the consumer, containing the prices and technical details of the services and confirming the availability of the ordered services.

Service language

The languages used in guidance and during all services are Finnish and English, unless otherwise stated or agreed.

Liability

Rami's Huskies must act proactively, carefully and appropriately with regard to health and safety measures, in accordance with Finnish laws and regulations as well as the recommended standards and practices for Finnish programme services when providing the services offered under these terms.

Liability insurance

Rami's Huskies has general liability insurance for personal injury and property damage in accordance with the terms and conditions of LähiTapiola insurance company.

Other injuries

Rami's Huskies may only be held liable for personal injury or material damage resulting from accidents that occur during the provision of the offered services and that are caused by negligence on the part of Rami's Huskies or its employees, or by the provision of defective equipment.

Rami's Huskies is not liable for any damages that should be covered by the customer's travel insurance. Personal travel insurance is always recommended before participating in the activity.

The programme service may be physically demanding, and participants may be exposed to various types of physical strain. If the consumer has any illness or disability, such as heart disease, asthma, diabetes, epilepsy, back or hip problems, that may affect their ability to participate in the services, or if the consumer is pregnant, they should consult a medical professional before participating in the services to confirm their ability to take part in the relevant activity.

If the consumer has such an illness or disability, they acknowledge that they participate in the service at their own risk.

Huskies used in the programme services

All huskies used in the services are trained for the activity as far as reasonably possible. However, a dog's behaviour can never be fully predicted. Therefore, in order to reduce risks, the consumer must follow all safety and other instructions provided.

Force majeure

Neither party shall be liable for any failure, damage or loss caused by force majeure, including but not limited to war, strike, weather conditions, lack of snow or other natural conditions.

If a force majeure event occurs, the affected party must notify the other party without delay and keep the other party informed of the full circumstances relating to the continuation of the force majeure event and any changes in those circumstances.

In the event of force majeure, the parties must also take all reasonable measures available to minimise the effects of the force majeure event on the fulfilment of their obligations under this contractual relationship.

Applicable law and jurisdiction

These terms and conditions are governed by and interpreted in accordance with the laws of Finland.

Finnish courts have exclusive jurisdiction to resolve any disputes, controversies or claims relating to these terms. The District Court of Lapland, located in Rovaniemi, is the court of first instance used in the event of a dispute.

Severability

If any part, term or provision of these terms and conditions is found to be partially or wholly invalid, illegal or unenforceable, the validity and enforceability of the remaining terms, or the remaining parts of such terms, shall remain in full force and effect.

Privacy policy

The seller's privacy policy concerning customer, partner and marketing data can be found in our privacy policy.